Privacy Policy

Privacy Policy – Jharkhand Jharokha

Last Updated: 16 November 2025
Jharkhand Jharokha ("we", "our", "us") is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect
a) Personal Information
We may collect the following details when you place an order or contact us:
Name
Mobile number
Email address
Delivery/Shipping address
Necessary payment-related information
⚠️ We do not store your complete bank or card details. Payments are processed securely through trusted payment gateways) Usage Data When you browse our website, we may automatically collect

b) Usage Data
When you browse our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Cookies and analytics data
This helps us understand how users interact with our website.

2. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Improve your shopping experience
Process secure payments
Send important updates, offers, or notifications (only if you opt-in)

3. Information Sharing
We share your information only when necessary, such as with:
Courier/Delivery partners (for order delivery)
Payment processors (for secure transactions)
Service providers who help operate our website
We never sell, rent, or trade your personal information to unauthorized third parties.

4. Cookies
We use cookies to:
Improve website performance
Provide a smoother user experience
Understand traffic and usage patterns
You can disable cookies anytime from your browser settings.

5. Data Security
We implement appropriate technical and administrative security measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we strive for maximum security, no online system is 100% secure.

6. Children’s Privacy
Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.

7. Your Consent
By using our website and services, you agree to this Privacy Policy and consent to the collection and use of your information as described here.

8. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will take effect immediately.
We recommend reviewing this page periodically.

9. Contact Us
If you have any questions about privacy or your personal data, please contact us:
📧 Email: helpjharkhandjharokha@gmail.com
📱 Mobile / WhatsApp: +91 8319708417
We’re happy to assist you.